This site is designed to work for as many people as possible. If you are experincing any problems there could be a number of solutions.
1. Refresh the page
2. Log out and log back in again
3. Change your browser. Google chrome is our default.
4. Disable any browser add ons like pop up blockers or additional security functions.
5. If you are using a VPN disable it or change the origin country to the US.
6. If you are using a Microsoft Surface Pro and you cannot scroll up and down the screen please try using Edge as the browser or change your display zoom setting to 100% (they are often set to 2005 as default).
Please try these before contacting technical support.